Hope Coffee Sunnyvale

Great place to hang coffee with friends and family, the outdoor van is also great. very friendly atmosphere. also a great place to sit and also work study group hangs.

Great coffee (better than star@ s)! This place has a great atmosphere, great location, and great coffee! About all you could ask for in a coffee shop.. Also- there is a behind the coffee story about this brand that puts the crema on your purchase. Hope coffee benefits farmers in Honduras and Guatemala with direct purchases, which helps build the local economy.. I think it's a cool idea.

Love Hopes coffee! It feels very welcoming and the coffee is always delicious! Friendly staff always so clean! My favorite local coffee place!

Let me begin by saying, I love Hope Coffee’s product. I think it’s fantastic; the coffee and the pastries (created by Latham Bakery) are wonderful. I’m basing my review not by the quality of the product, but because of A) time taken to craft a single drink and B) customer service.I frequent Hope Coffee enough in the mornings (before 6:50) to know that there isn’t a huge line waiting inside. Yet, I have multiple times experienced wait times of over 20 minutes in the drive through for a two to three car line, two times resulting in cars leaving the drive thru line . Unacceptable. If you’re running a drive through, you MUST be able to create and present drinks in an acceptable amount of time. There is no reason my single 16 oz drink is taking 6+ minutes to make again, on more than one occasion.This morning, I went again, because as stated, I do love the product. Hope Coffee has the “punch card” policy that your tenth drink is free. Bear in mind, to get to that “free” drink, you’re spending at least $45 before taxes, and that’s at bare minimum. Most times, I’ll get a pastry or a breakfast taco in addition. I had a free drink owed this time, and handed my card to the cashier, a barista I had never seen before. Because it was to be free, I decided to upgrade to a 20oz rather than a 16oz drink. The barista informed me that I owed a whopping 27. I’ll be honest, I was a bit incredulous. Evidently, “free drink” is only offered up to a certain amount. While 27 cents is literally penny’s, the principle of the matter is what bothered me. Don’t promote a free drink if it’s not going to be and if someone is uncertain or unaware that it’s to a certain amount, or if you’re updating your “punch cards,” honor what has been done in the past.Again, I do appreciate Hope’s chill atmosphere and the quality drinks while frequenting inside, but I have experienced too many problems with the drive thru to continue to make this a regular occurrence.

I'm torn, I really like the atmosphere and the place but the coffee leaves a lot to be desired. After being a missionary and living outside the US for 15 years I feel like it's pretty bland. I bought a sample pack just to try it and I was very disappointed. However I do go into the cafe just to support what they're doing.