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Bidra med feedbackI received the wrong order at the drive-thru window. When I went back through, they were apologetic and kind and gave me the correct order. Both meals were delicious. TIP check your order before you leave the parking lot.
The food is usually good for Taco Bell standards. Employees are friendly. But the wait is beyond ridiculous. If there are more than three cars in the drive thru line, you might as well be prepared to be in line for at least 30 minutes.
40 minutes of HELL. I waited in line for over 40 minutes, and would have left, but the drivethru arrangement prevents anybody from leaving once in line. It took over 20 minutes to get to the microphone. When I tried to place my order I was greeted with silence. After saying Hello 3 or 4 times, someone finally said that their battery had died and they had to restart their headset, but they never said anything when the headset came back on. After finally reaching the window paying, I waited another 15 minutes for my food, and when I did receive it, the wrappers were falling apart and spilling contents into the bag, there were no napkins, and none of sauces I had requested. When I was finally able to get the attention of the woman inside and ask her for napkins and sauce, she angrily grabbed a paper bag and stuffed it with at least 25 napkins and 50 sauce packets. During this entire time I could see her standing around inside talking with her co-workers, not doing anything. I also felt sorry for all the people trapped behind me in the drivethru line. I will NEVER purchase from this Taco Bell Again!
I want to preface this with I am not a person that leaves reviews. Tonight will be the first time because my experience was SO awful. I ordered 2 Quesaritos which are $5 a piece. They came out with no Chipotle sauce no sour cream no nacho cheese. Went back in to have management fix it they literally took the burrito that I handed them smashed it back together and handed it back to me. What horrible customer service ya'll have. The first 2 pictures are what they sent out as fixed the second 2 are showing what they sent out to me the first time. If you are hungry go somewhere else this is not worth the money or the time.
This place is a hot mess. It was like a movie. All the employees yelling at each other, customers complaining about the wait, people asking for their money back or just straight leaving without anything and a drive thru with a line of cars that did not move. Crazy. We left and continued on with nothing and went to another Taco Bell 35 mins away. Sadly I’m 100% sure I got my food faster by making the drive to the next one.
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