Mr. Chan's - Stratford-on-Avon

Terrible customer service. during the recomendation I took my wife and another couple in this restaurant and sat near the window (the sill had recently been painted, but the owner checked to make sure it was dry before he sat down.) it was very quiet and eating was good and they have very good our vegetarian needs. we had a tearing night until we came to go and realize that my shirt cover was covered with color from the windowboard. at complaining, the owner explained that he told me that it was sill wet and it was my fault and I should have been sitting somewhere else. now, considering that he checked the sill (and said it was dry and sat on this table without an option that I was disappointed by his kind. He...read more

Yummy dim sum, with 3 good graded for sharing four was just the right amount. good service, fast kitchen, suitable american looking for a change from pub grub!

Really bad takeaway on 10th april 2013. we have ordered our meal, we live in wavy bourne to pick it up, but we haven't been in chans for ever. I picked up the food, drove home, opened the bag and there was someone else order when we called it, they tried to blame us, not to check! we asked if there would be a refund and they said that no refund would be given as we get the oppertunity to enjoy someone else dinner! the wange of it. we were asked to drive back to collect our order. when we finally set ourselves to eat the food, less they forget impressive bbq spare ribs that there are no meat on them and the bark is very fat!

Best Chinese in stratford. normally we have taken it out; I can recommend the d' for two. it is expensive compared to other take-outs, but it is not swimming in fat, the portions are very generous and it is a really nice mix of things. woman president chan is really friendly; herr chan is not so much, but don't let her put it out

Great food. Suprised me. best restaurant by far this year