Roots Salad Kitchen

I ordered this restaurant through Door Dash an hour before they closed, an acai bowl $12) and a mango tea. My dasher arrived at 7p and I was missing the acai bowl. He said he did his due diligence and asked if he had everything for the order and the restaurant told him yes. Then when they realized they did not give him all of my items, they refused to make it because they were closing. I even called while they were preparing the order to ask about an ingredient in the smoothie bowl. I understand closing and wanting to go home on time, but good customer service would've included offering some sort of compensation for the mistake. I will be calling tomorrow to try and speak with a manager. For someone trying this place for the first time, I will not be returning. It's little things like this that tell you so much about a business. Thumbs downThe business owner is trying to discredit me to save face so I’m attaching a copy of my receipt showing I did in fact pay for a $12 açaí bowl. Instead of arguing with your customer how about just rectifying the situation or even just an apology can go a long way.

Took a break from biking the beautiful San Antonio river walk for a salad and iced coffee. Here to say that the Tex-Mex salad with grilled flat iron steak was one of the best salads I’ve ever had!!

Refreshing tasty salads with unique flavorful dressings! Only downside is there is limited parking so I would order it for pickup. Service is also really fast. There is outdoor seating as well.

Great customer service from the girl who worked in the afternoon (12/2/23) and great salad!

Attended during lunch and had the fajita salad. I'd order the salad again but worth less arugula. Service could've been better but lunch rush can be hectic. Overall good vibe.