Jacala Mexican

We decided to have our wedding reception at this place even though the female owners were very rude, snobby and un-accommodating!! One of them instructed the hostess to keep our $50 dep because our reception turned out to be private, which was very untrue as there were customers sitting at the bar in our area that were not part of our party AND customers walking through..to me that is not private and no-where on the contract did it state that they have a room charge AND it states that NO rooms are private!! Well I had to wait until Monday to get an answer and receive my deposit back, then they over-charged us by $122 and the OTHER owner kept giving me the run-around and stated that I had to wait until the following Tuesday to get it straightened out, mind you all this time, WE NEVER RECEIVED an apology from either of the owners! My husband called, as I was upset, and told them that were not waiting another week to get this matter resolved, they finally decided the following day that they were going to give us ONLY $38 back! I was frustrated and so was my husband and tired of the rudeness, and the run-around and the excuses, then I had to pick up this measly $38 and my $50 dep, STILL no apology from the owner and she made it seem like we should be THANKFUL we got $38!! I left a review on another site and I guess the owner read it, and proceeded to call me this morning, called me and my husband liars and told me to NEVER step foot in her restaurant again! RUDE RUDE RUDE, then hung up on me twice and would not let me speak. I will never and advised all of my guests and their family and friends to never step foot into this place again, I know I never will!!

I have been frequenting Jacala's for some 20 years; that in itself will tell you what I think of the food. They have the basic Tex-Mex fare down pat and it is consistently good. Here you will find some of the best tasting enchiladas in town, and I have tried quite a few Mexican restaurants.

I was expecting more. Beautiful restaurant, I really liked the setting. Our waiter was top notch, very attentive and informative. Enchiladas were bland. Unseasoned beef in plain corn tortilla with cheese and chili sauce. Rice and beans were ok. Best thing was the flan, very good. I'll be back to try other items on the menu.

Been coming here since I was a child. My favorite place in SA. I pray that everything is going good for you all and that we can have a reopening very soon. God bless! Need that 4A in my life.

This was one of the best Mexican food they have and especially the ? Margaritas the Rocks is good. Is sad the is no longer ? there anymore cause of the tragedy of fire the whole restaurant got burn. About like three weeks ago we had celebrated my mother in law Birthday ? . We sure gonna miss the Restaurant.