Subway - Stone Mountain

Subway here is good its just sad that when they have the promo sales commercial they say they dont have it how can u say you dont do it when its cleary being

I am unable to tell you if the food was good or not. I placed an order through Subway app on Friday and the system did not alert me that they had closed early around 5 ish (Black Friday) and it stated that the order was received and it was ready and they charged me. I went to pick it up and of course they were closed. I called the number on the door and the mail box was full. I then called for a few days and finally got to speak to a manager today. He stated that he was in fact closed and that if I NEEDED money I should call my credit card company to get my money. I told him I do not NEED money I was charged for food that I did I not receive and WANT my money back. He kept saying that there was nothing that he could do and he did not have my money I needed to get it back from Subway.The sad thing was I had gone in to the store on Wednesday night and did not get a sub because it seemed so unorganized but thought that I would be safe ordering online because I really wanted a sub.

Food was awful! I got home and my bread was soggy and falling apart! Customer service was non existent. I won’t go

Service was terrible, atmosphere terrible, workers terrible. Workers didn't answer questions acted like they didn't hear you. Overall I give an F for Service.

Eugene and Trinity are awesome! By far the best customer service at this location that I have ever received. Please keep them and take care of them! They deserve a raise! I promise, they're earning it! Thank you both for being awesome!