Libby's - Stockport

The food was delicious, but unfortunately, the service was not good. The staff seemed overwhelmed and it took a long time for them to take our order. Our drinks arrived after the food and were incorrect. As someone with celiac disease, I asked for a gluten-free option for a dish that originally contained gluten. Initially, they said it couldn't be done, then later said it could. However, when my meal arrived, there was a greasy spot where the sausage had been removed. It was not handled well in terms of cross-contamination. Despite wiping it off with a napkin, I didn't bother asking for a replacement given the chaotic service so far. The atmosphere was nice and the decor beautiful, but overall, it was not worth the price. I would recommend coming during quieter times for potentially better service.

Libbys used to be our go to cafe after a run with friends but no more. Over the last few months the service, food and overall value has been steadily getting worse. The staff used to be so good, so attentive but not any longer. One or two of the staff are still good, but the others regularly get orders wrong, miss out the basics and you have to repeatedly ask for things. No one seems to be in charge. The menu has changed for the worse and prices have gone up. They also seem to be cutting corners with the meals and also forget things like not toasting bread ??. So, they've lost our business and I know other locals are equally disappointed. A real real shame and I just hope the new owners take notice and get things back to what they were.

Disappointed with the granola that was described as homemade and listed as having walnuts, hazelnuts, coconut, almonds, sunflower seeds, pumpkin seeds and Greek yogurt and berries. There were no identifiable nuts or seeds (in their natural form) and instead it was very similar to eg bio-me granola and mostly grains/puffed grains. Trying to keep carbs/sugar low as pre-diabetic so disappointing. We are only occasional visitors and the Coffee and menu didn’t seem as good as last year. I told the staff so hopefully either the granola will be more like it was last year or more accurately described on the menu.

It had been a while since I'd last been to Libby's because of the slow service, but thought I'd try it again. I sat at a table which hadn't been cleaned, noticed the floor was covered by bits of food and the walls were very shabby with holes in the plaster. Sat there for about 10 minutes waiting for one of the six or seven staff at the bar to serve me. Tried to get online but the wi-fi was password protected and no sign of a password. Eventually got up and walked out. What a shame it's gone downhill so quickly, as I thought after it was taken over things would pick up.

I cannot praise our experience at Libby's enough! I have been there for breakfast multiple times and it has always been excellent.