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Bidra med feedbackAs a frequent customer, I always enjoy going to the gallery, especially on a Friday where the menu is typically given an extra special touch. The staff, mainly students, are always nice and easy to talk to (unless it is their first week, in which case a little shy and nervous, which is understable) The views overlooking Wallace monument are always picturesque. To summarise, you get more than what you pay for, which is a nice change!
I hope that this review is taken in the manner in which it is intended. A college restaurant where students in the hospitality sector show off their skills. Fair to say that the level of service you receive will be determined by the level of experience of the student. Food wise, we enjoyed a three course meal for lunch with coffee and mince pies to follow at the princely sum if £23.95pp! Not too shabby. A simple menu with 4 choices per course, the food was beautifully prepared and presented. Our only quibble was that my wife’s mash was quite cool. That apart, it was well portioned and tasty. Service obviously some of the students are very new to dealing and interacting with the public. Can I offer some positive criticism: Don’t be scared to interact with the customer. Obviously this depends on the mood or manner of the diner. This will come in time. People enjoy eating out and part of the job is to put them at ease. Smile! It’s amazing how a cheery face can brighten the mood and put both diner and assistant at ease. Ask , after a discreet interval, if all is satisfactory. But don’t predict their reply will always be positive. Be ready to accept a query or a negative response so that you can react accordingly. Find out as much as you can about the dishes on offer , the drinks etc. you won’t know everything, but be prepared for such questions and do some research beforehand. You are the link between the customer and the and the restaurant. Of course all of this will come in time All in all , a lovely clean place with good food on offer at a reasonable price. Well done.
On arrival greeted well and taken to our table staff were attentive and efficient Food and drinks order taken , we explained my wife is celiac and her requirements are essential Starters were good quality and well presented , We selected the traditional dinner for our main and the server clear on which option was gluten free Finally the desserts selected gingerbread pudding for me and the gluten free chocolate bavarois for my wife Drinks were reasonably priced Special mention to “ craig” who was attentive without being intrusive had a good manner and efficient . He will do well in his chosen career if these standards are maintained Well done !! Overall an excellent experience and compliments to all involved
The food was excellently prepared and tasted incredible. The service was also great. They accommodated their 5 plate tasting menu to be vegan for me at late notice.
Excellent food and hospitality prepared and served by the excellent students of Forth Valley College. 5 Stars