Sortrel Thai Restaurant Bar - Sterling

This place has great service and amazing food. Also, love the decore and atmosphere.

Let me start by saying that I really enjoyed my food from here. I stopped by this place on the way home and called my order in. My order was ready quickly, however, the person who “greeted” me was incredibly rude. I have not experienced such poor service. She gave me the worst eye roll when I walked in and just looked at me. I told her that I had a pickup order, she asked me my name, and she practically threw the food at me. I handed her my card, she snatched it, and gave me my receipt. I already feel weird about tipping while just picking up food, but in this case with the bad attitude, I absolutely did not tip. Once she saw that I did not tip, she snatched my receipt and rolled her eyes once more at me. I still said thank you, and she said absolutely nothing. I’m very thankful that the food was good, but the service was sooooo poor that I will not return.

I ordered chicken cashew and it was very good. Also service was fast during lunch hour) and no mistakes with order.

Great atmosphere with above average food and a full bar. The service was very friendly and fast. Order was accurate as well. Food is a bit sweet, even the spiciest option but was still very tasty. The lack of spiciness is the only reason I only give them four stars.

Super nice, but the calamari appetizer was expensive and not great. It was large chunks instead of rings or slivers, which made for big, unpleasant rubbery mouthfuls. The sauce was fine. The service was good though and I hope the other items are better.