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Bidra med feedbackI'm revising my previous rating after getting food poisioning by eating here. Either the pizza was undercooked or the vegetables were mishandled. Dont recommend.
I was very unsatisfied with my pizza. I ordered a pepperoni pizza with the stuffed crust pepperoni. And basically got a cheese pizza with the pepperoni stuffed crust. There was no pepperoni on the rest of the pizza. Not what I ordered. And the guy that answered the phone I couldn't even understand him.
Nothing against this actual stores employees, however this was the worst customer experience I have ever had with a Papa Johns. Ordered 2 medium pizza for delivery from their app, received email confirmation. I check the ‘papa tracker’ on my app and I don’t see any movement on the pizza. I figure it’s late night maybe it’s taking a moment. I check back 15 mins AFTER I have ordered, and it says order canceled. No call. No message. No email. I call the store and they were very short and just said the store was currently closed. The app never listed the store hours when I placed my order at all. I entirely respect not wanting to take delivery orders close to closing time. But perhaps at least call the person whose order is being canceled? Or do not allow orders to be placed within a half hour of closing time on your app? Absolutely ridiculous. Thankfully there was a Dominos near our hotel that was still available for delivery after we wasted time late night waiting for an order that was never coming.Do better Papa Johns.
Ordered 3.5 hours ahead for a scheduled time. Arrived on time to be told it would be an hour wait. Why even let me schedule a time if I 'm going to have to wait once I get there? And an hour? Really? They said it was because it was a go ahead order. I scheduled it for a reason.Same thing happened to the guy behind me. When i said i wanted to cancel, suddenly its 40 minutes. When i left the store, suddenly it 's 20 minutes.When i schedule an order, it should be ready when i get there. Especially when i ordered 3.5 hours ago.
Ordered online. Received a text that it was ready for pick up... only to arrive and be told that an order for 45 pizzas was ahead of me! Waited over a half an hour to be given the wrong pizza. Finally got the correct pizza, only to get home and not have the correct sauce I ordered. So annoyed!