Big Bite - Stafford

The staff at this restaurant were unprofessional and rude when I paid for an item that was out of stock and they refused to reimburse me. When I tried to inquire about the situation, they became even more hostile, so I decided to leave. I would not recommend wasting your money at this establishment.

What a total waste of my time and money....... I waited and I waited, then I rang .... Got a very ill-spoken man, who just kept saying 'dont know mate ' no food and then took the money fast enough. Avoid......

Hello fellow food enthusiasts, it’s your boy big ounce back for another restaurant review. This evening me and the home boys ordered from big bite again. The delivery time was set to be between 30 and 45 minutes. It got to 45 minutes and ya boi called the restaurant the only response was that they were busy. The food took another 25 minutes to arrive. After the food had arrived we sat down to eat and realised that they had forgotten a large portion of our order. Shameful. However saying that the food that did arrive was splendid. Yours sincerely Big ounce

Absolutely terrible food I ordered a chicken kebab and it came looking like this it was basically chunks of fat with hairs still left in covered with mayonnaise the chicken was black and slimy my little girl had a burger and chips and when she bit in to it found a black hair chips were cold And customer service was absolutely shocking I was refused a refund even after telling them it was my daughters birthday treat and I can’t afford to treat her very often as I am a single mum who works full time to make ends meet they didn’t care at all that I couldn’t afford to get my daughter a replacement birthday meal and refused point blank to refund me I never write bad reviews and always try to see the best in every situation but the staff were so rude I just had to the food from this restaurant is not fit for human consumption!

Hello there fellow food enthusiasts. This evening me and my home boys ordered a big bite, we ordered all of our food. And the phone we ordered on informed us that our food would arrive at 7:30 pm gmt And we waited . Fast forward the clock strikes 7:30 no sign of our food. Fast forward even further to 8:10 pm and still no sight of our food so we check the phone we ordered on and it has been pushed back to an 8:30 delivery time an hour After we were told it would arrive and 1:30 hours after we ordered. Me and my home boys were starving. Disgraceful. Truly disappointed, me and the crew have eaten there before and it was splendid but this time food was cold when it got here. My fellow food enthusiasts I am truly disappointed. In the past we have ordered online here before and they completely forgot about our order. Yours sincerely Big Ounce