Chocolat - Feedback

Had a nice latte here. Staff very friendly,good to see they train new colleagues in an encouraging way.

Went in to buy some gifts and was looked after by Lorcan. Whilst I expected a high level of customer service from Hotel Chocolat, Lorcan went over and above. A...

Very good helpful staff and great service and excellent quality food

Went to hotel chocolat bury St Edmunds with my friends for a hot chocolate, my friend asked the man at the counter f you do white hot chocolate, to which he sho...

My wife and I decided to go try a coffee somewhere different, why not!, my wife went for a no thrills hot chocolate, I said to the pleasant assistant that a spr...

It was my first visit today, and it was a wonderful experience! such nice coworkers, I really wish I had blown on me to leave a beautiful tipp. beautiful qualit...

Great place to sit outside with a very cheap coffee

Everyone in this business is simply beautiful, but I had particularly good service of becky today. she was polite, welcoming and knowledgeable. thanks for the g...

In my experience at the moment the staff are very nice, they make sure that the costumer is happy. also very polite as soon as they have seen that the costumer...

We had fantastic service when my friend, her little girl and I went to the hotel chocolat café in bury on Tuesday. we both had the new blood orange hot chocolat...