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Bidra med feedbackStopped here for a break in my morning walk and found the coffee very good and they had good dietary options. The selection of pastries was ok too. The only thing being a foreigner I could connect to the internet and did not get much help either that
Great customer service. Spilt my tray of drinks and made a massive mess. They came to check we were okay, made us new drinks and tidied up the whole thing whilst being very nice about it.
So here is the thing ... cafe Nero makes the perfect American every time wherever you go. That's important of you srink your regular americano without milk like me. And a order thing ... order a vegan sausage roll and they don't just zapp it in the microwave .. no ... they make it crisp in the toasters well. Other café s could learn from Nero, I try Costa, Starbucks but they regularly disappoint. Nero in the buttermarket Bury st Edmunds care... thanks guys.
The staff are wonderful, and make you very welcome. It has great ambience. I go there twice a week, and enjoy every minute. It feels safe, and most of all, you are made to feel a welcome and valued customer.
Lovely coffee every time you visit. So nice we can now sit inside again. Staff are so helpful and courteous too.