Kfc - St. Augustine

I couldn't remember the last time I was in a fast food joint and anyone came over and asked how the meal was going. Until today that is. Very courteous service as well as like I said one gentleman walked around and asked each table how they were doingoffering to help clear tables as well as refill drinks. It's a breath of fresh air to see someone take such pride in themselvesand their work. Big shout out to Jason for exemplary service.

I worked in the same shopping center and tried to go on break. After waiting in line for fifteen minutes, I was informed they were out of tenders. I decided to give them another try a different day and sat at the box for ten minutes without a greeting.When I called out, the man asked me to wait. I waited another ten minutes and there was no response. I will not be going back.

I'm pretty disappointed KFC is one of my favorite takeout restaurants. My wife bought a bucket of chicken meal for our family the chicken breading was soggy and falling off. The half gallon of lemonade tasted like lemon water. The sides of macaronimashed potatoes and coleslaw we're pretty good but unfortunately I'm overall underwhelmed. Definitely won't be coming back tothis location.

Ate at the St Augustine KFC tonight. Both my husband and I commented on how good the fried chicken was actually the best KFC chicken we've had, the friendliness of the counter help and how clean the restaurant was. In addition while we were eating themanager came out to make sure we had what we needed and to make sure our food was good. I thought that was so thoughtful and Ihave never had a manager at a fast food restaurant come out to verify my experience was to my liking. We had the bucket ofchicken meal with sides. We will be back.

Today?s was not a a great experience. I totally missed the KFC buffet with the all you can eat buffet. which I?m sure the change reasons are due to COVID. but, I went today just to enjoy the experience of the the cleanest inside of the restaurant. As, Iproceeded to place my order. I noticed not one employee or management had on gloves nor washed hands in between touching thingsother than food. One employee use his bare hands scratched his head and place the same hands to serve customers food.