Inns At St. Albans - St Albans

We really enjoy going out to their events! We haven't stayed in any of the rooms, but always appreciated the hospitality!Service: 5/5

We've photographed wedding for over 14 years and LOVE working at the Inns at St Albans. Not only is it a gorgeous backdrop for a wedding but the staff do such an amazing job of taking care of our couples!Rooms: 5/5

Last year we got married at the Old Barn Inn at the Inns at St. Albans. Overall the day went along very well, but there were specific items that we paid for that they didn’t do which frustrated me greatly. We opted for a wine pour at the beginning of dinner and they didn’t put glasses out and we’re not very accommodating/lied and told us that we opted for the crush bar (when we didn’t). We also ordered late night snacks and the placement of the snacks was so far away from everyone that nobody even knew that they were there. Kinda crazy to pay $1000 for toasted ravioli and have all of your friends say that they didn’t even know there was any.

I recently hosted a baby shower here in the Garden Pavilion and faced one too many challenges with communication and accommodation to give this more stars. It seemed like they were making up policies on the spot and finding ways to charge more money. One example was the contract stating we could approve a layout, but the Event Sales Manager not letting us move tables around or have the bar outside at the actual physical bar space (which did not have food on it during the event as she said it would). None of this was mentioned upfront and the tour was pretty misleading there was a whole third of the space not mentioned that was available to us. I went back to watch my video to be sure. I had a coordinator step in last minute to help because it was really frustrating and she said I was being taken advantage of; that it seemed like they were new at this. : We ended up having to bring in our own tables and chairs. Really disappointed. Gave it two stars because the property itself is gorgeous and St. Albans is an adorable community.

My wife happened on this hidden gem while searching for a quiet place to for us to celebrate my birthday weekend. After several emails and phone calls with Schuyler the GM, she picked the Lodge as our destination and scored. First off St. Albans is an absolutely beautiful drive just out of the hustle and bustle of St. Louis County and the Chesterfield area. If you route yourself just right you will enjoy some of the most scenic travel this area has to offer passing by sprawling ranches and homesteads that are simply breathtaking. Upon our arrival at the Lodge we were greeted by the nicest staff who answered questions, pointed out the amenity's and even walked us to our room. The first night we enjoyed the Porch Party at the Head Store for live music and top notch food and service for dinner. Quite honestly this may have been the absolute best pot roast I have ever tasted in my life! The folks at the Head Store are beyond friendly and accommodating (just like everyone else at St. Albans). Another great thing about St. Albans is that everything is an easy stroll to get to and from adding to its charm, warmth and I dare say personality. Our room at the Lodge was incredibly comfortable and spacious with doors that took us right out to the large, welcoming front porch where we enjoyed comfortable rocking chairs and a table that first night after dinner for Margarita's, music and a terrific view of the lake. On our second day we enjoyed breakfast at Head Store and then a hike up St. Albans trail to the cemetery then back down to the gardens, Post Office and Cottages followed by a 2 mile hike out in Engelmann Nature Area. Our trip to St. Albans and our encounters with its staff the residents and the other guests was absolutely what we needed to unplug, unwind and relax. We will be going back without a doubt and we can't thank Schuyler and the Team enough for their attention to detail and their attention to their guests. Trust me when I say that Schuyler and his Team are completely engaged!