Gourmet Burger Kitchen Staines

Ashton gave us the best customer service when we needed help using a voucher which wasn’t working. He was so helpful and super friendly. Turned our evening around!

Very disappointed with GBK , they have got a big sign out saying burger, fries and drink for £9.00 but the burger is either beef or vegetarian. Not chicken as apparently chicken is more expensive then beef, so the staff informed us. But we can upgrade to chicken for £2. The burgers are certainly getting smaller. I remember the first GBK we had and I didn’t know how I going eat it as it so big . Now it’s just burger and chips, nothing special. Will go McDonald’s next time

A good meal, but not easy getting the attention of staff on this empty Saturday afternoon. Luckily we managed to (easily) get the attention of Tom, who was helpful, sweet and does a fabulous job of keeping the restaurant running smoothly.

Amazing customer service with quick table service. Friendly and respectful staff, with an excellent meal at an affordable price

I have the kind of dangerous allergy where restaurants won’t always serve me but Tom and Patricia were terrific and were willing to work with the most awkward situation ever. The food was lovely and they were super careful. Thank you so much.