Baskin-robbins - Sparks

Great location and great service This location with the drive thru makes it really easy to get ice cream. Great service by Tay. Really friendly people.

We got a banana royale and it was all smashed into a small cup. Waited an hour in this man ??‍

I ordered through Door Dash tonight but apparently there's a glitch and I had to pick up this order. I have a sick husband and and 3 year old whom obviously cant be left alone hence why I door dashed ice cream. I had promised my little some ice cream so I just went to pick it up. When I got there no order was found but I was charged. This situation was handled so poorly. For 1. this employee didn't want me to speak to a manager so she posed herself as one and demanded I only spoke to her. For #2 the amount of attitude and NASTY CUSTOMER SERVICE she shouldn't work in the customer service industry. THIS CHILD WHO THOUGHT WAS GROWN ENOUGH TO SPEAK TO ME IN THE MOST DISGUSTING WAY, needs to be reprimanded. I'm a regular at this Baskin Robbins store. I just wanted the ice cream for my daughter and didn't have my card because I thought this order was paid for. Regardless of what happened employees need to maintain a professional manner and courtesy. I will be calling this store manager.

My husband went to buy me frozen yogurt it tasted like soap,I called the manager and he said that that's what the ice cream was supposed to taste like and there's nothing that he could do

I ordered the snickers layered sundae it supposed to have both hot fudge and caramel sauce on it but I only got caramel sauce on it I couldn't finish it I had to throw it away it was kinda disappointing someone needs to teach this girl how to make it