Pizza Express - Southwark

The service at this restaurant was fantastic. Our waiter, Michael, was exceptional - he was very attentive and accommodating. I highly recommend this place.

I visited Pizza Express for the first time and I will definitely be coming back! Our server, Daisy, was extremely helpful and engaging with my daughter. She went above and beyond to ensure we had a great dining experience. I was pleasantly surprised by the bill, especially considering we were in central London. The prices were even lower than some of my local restaurants. Everything was perfect - the service was impeccable, the food was hot and served quickly. We didn't have to wait for anything. I would give it a 12/10 rating. Daisy truly made our trip special. Thank you!

I visited this restaurant in March 2023. The website advertised disabled access and a disabled toilet, but upon arrival, my sister, who has rheumatoid arthritis, and I found that the accessible bottom level with disabled toilets was not in use. The lower level was reserved for private parties and could accommodate up to 150 people for a buffet. The only option for us was to climb up the stairs to the top level, as there were no lifts available. I emailed Pizza Express with feedback in March and was informed that a response could take up to 7 working days. However, I did not receive a response until the 2nd of May, which stated that it could take up to 21 working days. It has now been 66 days since my initial email, and I have still not received a response to my complaint. It seems that Pizza Express does not prioritize or care enough about disabled access. It is unacceptable for a restaurant to not accommodate disabled individuals and even worse to be so slow in addressing the issue.

This is a very busy but very good Pizza Express. Typical standard food but very well prepared and service excellent. Very good app and you can get free dough balls easily!

Service: ****. No attention, rude, no manners, headless chickens walking around paying no attention to service or people. Staff awful. WORST pizza express I’ve been too. Cold hearted, no service with a smile. They hate their jobs and everything is an effort. Roll of the eyes, huffs and puffs. JUST AWFUL.