Mexicanagrille - Southend-on-Sea

This restaurant is terrible at delivering there food to people, either the food is an hour late or is cancelled every time we use them, recently we used them and it was the last time, as we ordered our food and it took a whole hour for them to just cancel it so therefore we had to wait another hour for our food elsewhere, they are incredibly unreliable and do not care about their customers, the only reason they didn't get terrible rating is because on occasions the food is to satisfaction and worth the wait, but the negatives of this restaurant out weigh the positives in my opinion.

Ordered an online order via just eat @17:45, confirmed order with a delivery time of 19:20. Had to call the restaurant as it hadnt arrived at specified time, it actually arrived @20:05 (45 minutes late) and was wrong. Order Fajita and got a buritto.

I waited 2 hours for a disappointing, flavorless, and soggy meal. However, the restaurant did provide 2 free cans of lemonade as compensation for the long wait.

I highly recommend the burrito at this restaurant - it was packed with delicious fillings and very tasty. I couldn't even finish the whole thing, so I saved the rest for the next day. I picked up my order and the lady working there was very polite, mentioning that they were quite busy with delivery orders due to Covid-19 and limited staff. I will definitely be ordering from here again.

We placed our order at 8:30 PM, but the food didn't arrive until 10:15 PM (despite living just a mile away). The food was not terrible, but it definitely wasn't worth the long wait.