Dunkin' - Southbridge

Rude, they have no customer service, don't know how to refund when they make the mistake, mother and daughter are the poison of this location.

Looking for food poisoning? Here's your place! The bacon on the rotten avocado toast was not cooked and the bread under it was burnt... How many ways from Sunday can this location go wrong. I would rather go without Dunks than go to this location.

Rude, doesn’t want to say hello or goodMorning and won’t even look at you or speak to you when you get to the window. Got my sandwich and opened it and didn’t even have an equivalent to one piece of bacon on it and when I said something they told me that’s what you get. Paid full price for a cold untoasted sandwich with no bacon. WillBe calling corporate about this

I went to get an iced coffee and Miss Norma was incredibly kind and understanding. They had run out of small ice cups, which is what I wanted. However, this woman quickly solved the problem and I still got my small iced coffee. She didn't let the issue disrupt her work flow. She acted quickly and efficiently. As a customer, I was very satisfied. We need more people like Norma. Thank you!

When your coffee is made incorrectly and the staff gives you attitude about it, it is unprofessional and totally unacceptable.