The Navigator - Southampton

The food was perfectly cooked, the staff was extremely polite and efficient. I initially thought the meal would be expensive when booking the table, but decided to go for it since it was just a once-a-year treat. To my surprise, the dining experience exceeded my expectations and I felt it was well worth the money. It was so enjoyable that I immediately wanted to make a reservation for next year!

The server was extremely attentive and attended to all our needs promptly. However, we had to wait 40 minutes for our food despite the restaurant not being busy. Additionally, we had to request missing items for five out of the six meals we ordered.

The restaurant was a bit too loud for me as I am deaf, so it was difficult to have a conversation with my friend. Despite this, we both agreed that the food was amazing. We will definitely be coming back again, hopefully for Christmas lunch.

Birthday meal with parents before the 2nd lock. Felt welcome, safe, enjoyed our meals.

I ordered a ham mustard and sun-dried tomato bloomer. It arrived with no tomato. As the waitress had told us prior to ordering of a number of items that were not available due to no deliveries for the lock down I didn’t say anything as assumed this was the reason. When our plates were collected we were asked by another waitress if the food was ok. I made comment about the lack of tomato and how it would have been nice to have known before hand as I would have ordered something else. She went off and came back to advise she’d spoken to the chef who assured her 100% he’d put tomatoes in it. My response was I can assure you he didn’t and my friend also confirmed there was none. Again the waitress said the chef says he did, so he did. All but accusing me of lying. She was rude, unapologetic and her attitude was appalling. It was a shame as all the other staff were friendly and professional. There’s plenty of other pubs within that area . She and her attitude will certainly make me go elsewhere next time we are able to.