Frankie Benny's - Southampton

Where to start. first my booking was not there, but the server said to the couple before me his 30 minutes waiting for eating and then, when I was seen, his 45 minutes waiting for eating. with my family in one stand failed. ordered the drinks that were 2 very beautiful milkshakes and a glass of wine. the food then finally ordered when it came 2 was nothing like the pictures and was made as it was specified in the menu. 7oz steak was small and lacked a few page bits. my so-called ultimate meatburger had lacked speck, wobbles missing and I asked about the spicy cheese and speck fries and it was only regular pommes. the music was sometimes very loud. 3 very loud announcements for 3 birthdays in one night. no serviettes. no cutlery. bad service. in the regular check whether the food is in order, but nothing. this place is on the hill. everyone avoids like the plague.

Had a mocktail, fish and salad and shake. Food was great and tasty, service excellent. Absolutely recommend this restaurant to anyone.

It's a ok restaurant. Food average. Did not like potatoe skins dry and black inner potatoe due to bruising of potatoes. Husbands steak nice though and cooked to perfection. My salmon pasta nice and hot but could of done with a bit more salmon and less pasta. Learn Italian whilst going toilet as tape recording of how to say certain words phrases in Italian. Staff very friendly and welcoming. Decor quite modern and unique very American nice.

This is not a place to go if you value your time. If you don't and want a cheap meal out and yes, this is the place for you. Though I will weep for your tastebuds. We went to this restaurant about 90 minutes before our movie was to start. There were 4 booths empty and a whole set of tables empty as well, so I thought it wouldn't be long before we'd get a table. The Hostess gave us a buzzer and told us it would be a 15 minute wait and we can sit at the bar area for drinks and wait. I hate it when restaurants do this, shuffling patrons over to the bar area, where invariably the drinks are overpriced. That 15 minute wait turned into 28 minutes. When I went up to the Hostess and complained magically they were able to seat us. Our waitress was very prompt with our drinks order and food order. So kudos to her, whoever she is. My companion had a burger and chips two small onion rings. I ordered the spagetti bolognese (but with penne pasta instead). My companion's burger looks pretty good it had cheese and bacon and looked juicy. Mine looked like they used some store bought jar sauce, and it tasted like it. For the pleasure of rather unappetizing pasta I paid the glorious amount of £8.95. I value it at £2. as the pasta wasn't fresh and neither was the sauce. Don't come here if you value your time. There are better ways to spend your time.

Frankie Benny's has got a fairly good rep with most my friends around the Uk and I've been in the Manchester one and it was great. So I thought I'll give Southampton a go, and thats where it started to go wrong..made to wait for a table when the restaurant was about a quarter full. Then starters were pitiful for the price, main courses were extremely well cooked. Then they give you a receipt giving you the oppurtunity to give them feedback online and they take it away again and throw it away. Sorely disappointed, poor value for money, staff not very professional. Will not be visiting again