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Bidra med feedbackI usually stop here for dinner at keast one night when staying lovally I used to prefer the main Aztec restaurant but the menu has become the stagnant and a bit boring. On the other hand the Lodge (Black Sheep) seems to have upped the choice and is slightly better value. This time I went for the lamb burger with paprika fries (extra) and as usual it was fine. The small piece of wood it was served on was inadequate for trying to manage such a sizeable burger however. Oh and they’d run out if mayo! Ketchup it was then. My biggest gripe is the laid back and sometimes non existent level of service where the staff are either pre occupied (lookimg at their phone this time or gassing with a colleague). There is meant to be table service but I’m not sure anyone has trained them in how to do this so it’s easier just to go to the bar even then I waited for some time before being acknowledged. This has always been an issue in the Lodge where it seems the focus is on the Starbucks customers rather than those to the pub or hotel part. Shame really as the food is pretty good and the atmosphere much quieter than over in the Aztec. Staff need to be trained better in service however.
Impecable service by Aaron who makes the best Caramel Mac in town. Always excellent service and friendly staff
Whilst staying at The Lodge I enjoyed an evening meal here. Despite the initial confusion as this is also a Starbucks I was really happy with my dining experience. The staff were really friendly, the food was made in good time and I really enjoyed it. I had the lamb and would recommend this. It actually turned out handy to have the Starbucks there to get a coffee to take back to my room too. Who knew.
Must admit I was very sceptical when I turned up and a sign pointed to Starbucks to check in! My room was absolutely lovely, however. Very clean and modern and tastefully decorated. Good shower too. Breakfast consisted of a sausage butty and a coffee in Starbucks the next day. No complaints from me as I love Starbucks!! Will stay here again when I’m next in the area.
This hotel has an onsite Starbucks!! Dreams come true!! The quant bar and restaurant in the evening is exceptional value and really high quality. The staff are really happy and helpful within the hotel, restaurant or Starbucks. The rooms are quite well sound proofed and the beds and linen are very good. The showers are the best and the reason I stay at this hotel often. The only downside is no room service however you can order from the restaurant and collect in a takeaway box. The staff and do enough to be helpful