Cribbs Causeway - South Gloucestershire

Mandy and Helen were brilliant, they were the best thing to walk down and get breakfast to absolute rays of sunshine!

I don’t often give a 2 rating but multiple things let this place down. I don’t expect to hear all about the waiting staff personal life in middle of the restaurant. The salad that was ordered was delivered incorrectly so that was sent back. The egg was rock solid and the same dish served in a different branch the night before was so different in quality, quantity and presentation Raised it all with premier inn who said take it up with duty manager. After 11 hours of driving the last thing I wanted to do was have to prolong sleep by talking to a person. Safe to say this branch of premier inn is now not on my list of ones to use in the future. Shame as the guy at check in was really friendly and helpful.

Maybe they had some sort of staff shortage, but both nights we had meals there it took far too long for the food to arrive

Lovely breakfast in pleasant surroundings. Very clean. Lady that served us was very attentive and everything was very easy to find, good quality meats and loads of choice. Really enjoyed it.

Stopped here for Breakfast with my son we are usually a fan of the Premier Inn Breakfast however prices have been creeping up lately the value has gone! (found that with their room prices too so have stopped staying in them). Not made to feel very welcome, cars parked lining all the roads, then greeted with a near empty car park. The reason was down to the new signs charging for parking. You either have to pay £3 on your phone or in reception at the hotel. I would have thought this charge would be removed from bill, but no it is a separate payment. Ordered poached eggs on arrival they didn't turn up at all. Coffee machine was out of milk and there was no bread for toast had to ask for both to be rectified. When leaving and wanting to pay, there was no one around at all. Loads of people waiting in reception too but just no staff. Ended up leaving cash on the table and leaving. Really not impressed overall. I won't be stopping here again.