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Bidra med feedbackWe came here for afternoon tea today for my birthday. Staff was friendly enough, however we did have spoiled cream with our scones, I wasn’t too sure what the off taste was until after smelling the cream Pots and trying the cream on its own to realise it was sour. I thought it was a weird flavoured cream so I asked and was told it was just plain clotted cream in which I then mentioned to one of the young girls behind the counter that it was definitely spoiled but they didn’t seem too interested. Hopefully it’s only just gone off and we do not get poorly from it but I would recommend them chucking that cream out and maybe dating their dairy. Starting to feel a little nauseous but maybe it's me just overthinking it
Perhaps Abantu suffers from its popularity or maybe we hit a bad day but the coordination of orders was very poor. Coffee did not arrive with a croissant ordered. Having chased for the croissant, which arrived some 5 minutes later, we also asked the waiting staff if we could have some water. We were then brought 2 empty glasses and told to serve ourselves. Good customer service is about going the extra mile and I'm afraid on this occasion, Abantu gave us no real reason to return.
Been here several times previous and always good. Popped in for breakfast, only 2 other tables being used already had their orders.. Ordered the food and then it went down hill. We had our drinks served and then waited and waited and waited, total time at least 20 mins. A latte and a pot of teas consumed before getting the food. Food well presented but not warm. 3 people serving but waiting time was not really acceptable, could hear and see the staff chatting and at one point thought of getting up and leaving, no apology for the time taken.
We had a really nice lunch here. It's clean and bright and very friendly. They serve you quickly with tasty food.
I loved the atmosphere and decor of this cafe. I had a milkshake and my mum had a tea. We also ordered food: date flapjack and chocolate orange rocky Road. All was lovely and delicious however the guy who served us used his bare hands to plate the food, I would have expected gloves or tongs but overall good :