Village Inn - Sonoma County

It is a shame. We had not such a great experience. I called a month in advance to make a reservation outdoors because we were traveling with a small well-behaved dog that could not be left in the hotel room. I made the reservation with the co-owner of the hotel Judy. We did it for 5 PM on Sunday, July 18. That day, in the earlier part of the afternoon, I called her to see if we could push the reservation to 6 PM since we were winetasting and a friend of mine came into town for one night and booked a room at the hotel so we could all have dinner together. She told me that she does not take reservations and never took reservations and who did that? I told her she did. I documented who I spoke with and when. I asked who I could speak to to complain being unaware that she was a co-owner of the hotel. She informed me she was and there was no one else To complain to. The conversation then became heated and I tried to de-escalate it, when she just abruptly hung up the phone on me during the conversation. Since my friend had already committed to the hotel room there, we went after she secured a table and we directly went to the deck. We had a lovely meal. We had a great server/bartender named Chris. The food was very good. And everyone had a good time. We spent over $400. But not once, did Judy come out as a business owner and make any effort towards Goodwill. I would never go back here again because of her. And it is a shame. It’s a lovely venue and the people that work there are very nice and the food is delicious. But I just found it extremely abrasive and an unprofessional way to run a business. It was more than 2/3 empty and she had concerns expressed to my friend about the struggle of running a business. You don’t get your business going by being rude and abrasive to people.

I hate to review because more people will discover this fabulous jewel on the river!!! Wonderful service,, great rooms with luscious linens, superb food wines spectacular views!!! 5 star service amenities in quaint corner of wine country. Too wonderful to forget! Romantic fun! Thank you for great vacation memories!

Beautiful ambience, service was great. The chocolate tart, the most amazing chocolate dessert I've had. Hamds down

Good steak and salmon, and the grilled artichokes were delicious! Really cool building... looks like a fun place to stay

It's a place you hang out overlooking the beach river, the food is magnifico, the bartender, Chris is entertaining, and the staff is knowledgeable of the menu. I particularly love the swedish balls, the Salmon, those are my favorite two but actually the rest thing I. The menu are delicious, trust me I tried all of them