Mortadella Head - Somerville

Pizza wise its by far the best round pizza besides my premier Regina’s north end.Crispy dough with no flop and homemade sauce. Enough cheese and would cook it a little more.The chicken parm was with a vodka sauce on an excellent bread. Could use more cheese.The mortadella head sandwich was ok.Pizza is the king here!

Ordered lasagna and pesto sub, lasagna was watery and bland, pesto was dry and lacked flavor. (This is edited. You can see they told me to email them but they never respond. I think it’s just to make them look better.Food: 1/5

Would recommend for their Tuesday pizza special and only ordering whole pies. The thicker pizza doesn't seem to reheat quickly enough for ordering by the slice (two people sent their cold slices back while our sub was made). Chopped Caesar sub is good.Food: 4/5

I have never written a review and I’m not one to do so but having worked in restaurants for 7+ years this needed to be said. For how this place is blowing up on social media this was some bad customer service, front desk was just clueless from the get go or just new, no worries if you’re new but there was no hi, hello, how are you from anyone upon entry, then I was told it would be an hour wait for a sub yet when she asked someone else it was 15 minutes. She couldn’t figure out how to put the order in, or even let me pay. We ordered for here yet we’re given our food in a to go bag, no napkins, no plates. On top of all that, we were disappointed with the food. The “chopped caeser” everyone’s raving about is the most average sub I’ve ever had. Social media praises the chicken cutlet yet when we recieved it it was a piece of grilled chicken with no seasoning as well as no prosciutto when though we specifically asked when ordering. Lucky for us it’s a 20 minute drive but to anyone thinking of making this trip don’t. It’s not worth it.

Yes, the food is fantastic. No qualms about that. But due to their rapid success lately, they just aren't equipped or managed well to handle it. We visited on Saturday and waited 20 minutes in line to place our order. Once we ordered, the girl behind the counter informed us of a 30 minute wait. We accepted, no problem. But it was an HOUR AND A HALF before our food was ready. Why quote us 30 minutes if you can't fulfill it? There were no updates on a delay, we just sat there confused in a hot uncomfortable little store with many other hot, uncomfortable, confused people. We should've just walked away after 45minutes, but at some point it gets ridiculous. I never even fathomed an hour and a half wait. No apologies. No updates. Just left us there waiting and confused for an eternity. I suggest avoiding this place until they learn how to deal with high-volume ordering.