Dairy Queen Grill Chill - Somerset

This DQ use to be good, the service was amazing and the food was just as good. However recently, their service has been horrible. There’s always 4+ workers there when I’m there, but it takes the 10 minutes to take your order and then if there’s people in front of you, you have to wait 10 minutes for each person, causing a line stack up of 8+ cars going all the way up and through the parking lot. It is bad. Service: Take out Meal type: Other Price per person: $1–10 Food: 2 Service: 1 Atmosphere: 2

Ice cream Service: Dine in Meal type: Dinner Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: 3 Piece Chicken Strip Basket

Good luck getting anything as the store is closed alot during posted normal business hours. After my fourth time of going out of my way to get some ice cream only to find the store closed during normal business hous. I decided to call and complain and ask for a free blizzard for the waste of my time and gass the shift manager tells me nope nothing we can do. I suggest going a little further to either New Richmond or Osceola. This branch does not seem to care about there customers. Service: Take out Meal type: Other Service: 1

Rock stars. We just ordered a huge load of food Service: 5

People complain too much about this Dairy Queen. They expect it to be like McDonald?s where your food comes out 20 seconds after you order it. It isn?t like that, Dairy Queen makes their food fresh off the fryer. So expect a wait. Another thing that peopledon?t understand that it isn?t the workers or managers fault if they are slowing down due to a rush. It is your problem that youcome when half the town is there so don?t complain if you wait 10 minutes for your food. They do a great job for the amount ofworkers there in the morning and I fell really bad that they have to deal with complainers and customers that can?t wait morethat 5 minutes for their food. The place is nice and clean and the food is quite good. It isn?t for everyone but it isn?t bad.Workers are nice and look like they are having fun, which is a good thing. You can see that they are trying their best when itcomes to a rush but there isn?t anything they can do when a lot of people are there I only mark down to 4 stars because thebathrooms can be cleaner, but it?s hard when everything else has to be cleaned constantly. You guys are doing great somersetDairy Queen crew!