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Bidra med feedbackHorrible Hotel. Avoid this place. Better stay at railway waiting room than this pathetic hotel. Toilet seat was broken. Bathroom latch was broken. Room was smelling. Reception staff is totally untrained and are just sitting there watching their mobile phones. Not once they attended to any requests. Towels were used to wipe the bathroom floor which made us feel disgusted. The management doesn't care they only follow one thing for guests Checkin strictly at 12pm, even if yiu ask them for checkin at 11:45 they will not agree totally stupid and childish behavior expected from untrained staff. Exteriror, one may feel the hotel is good but The hotel is just in shambles on the inside. Totally avoid !!!
Room not clean, very dusty, At door site Room enter key socket was broken, no one is looking there. . Lift sensor is not working, Hotel is 3star, but not satisfied with the rating.
Sometimes a good location, good hotel interior, and budget is not enough when you see all the things are not in working condition in the hotel. Restaurant is empty and no AC working, though some items from breakfast were good no staff to prepare a simple cup of coffee. Taps are leaking in room. Maintenance is a big certain in this hotel.
I had booked this hotel online through the hotels website while I was travelling with my family. When I went to check-in at late night hours the staff shocked me saying that the hotel is full. I complained to the staff then how the website has taken my booking amount and gave reservation confirmation. The staff was so arrogant and not at all supportive saying that the activity is out-sourced and we don't know anything on that. I even tried to reach hotel management through phone however they also didn't bother much on my situation. I had to roam around Solapur city in the middle of night with my family to find another accommodation inspite of having confirmation vouchers of this hotel. It was such a nightmare because of this hotels irresponsible behaviour. I also had to followup a lot to get refund of my booking amount. Anyone booking this hotel is at the mercy of hotel staff and management. So beware before booking .
No doubt that the hotel is located in the heart of the city and amongst the most happening, prestigious and significant areas of town. Another unique thing of the hotel is instead of a blocked view of other buildings, the hotel has a wide and beautiful frontage view of a fort and tall trees at a distance. The overall premises and especially the rooms are well kept and don't fail to give a soothing experience. The Senior Management and Support Staff is well behaved, well spoken and out of the way at hospitality. The ambience and atmosphere makes one feels peaceful and tranquilized. The tariff is reasonable and rather lower compared to few other hotels of its category in the surrounding vicinity. I am thankful to Mr. Jayjeet and his senior who exhibited the best of their cooperation.