Kfc - Sofia

Service is kind, but there's always wait in a que while only 1-2 desks are operating. Maybe good to introduce self-service kiosk.

Instead of marking a burger and a menu they gave me 2 burgers, I asked about the mistake the cashier apologized gave me the fries and the coke and dis not charge even I wanted to pay. Great way to fix client impression.

A lot of basketball people but the chicken was fine I guess

Downgrading to two stars. Every single from the last few times something will be missing from my takeaway. This is routinely happening in deliveries lately, but it is especially annoying when it happens when you drove to the place yourself. Edit: One more downgrade, items are missing every time, from that specific location. It is getting tiresome. Edit 2: Unfortunately it is not possible to decrease the stars any further. It is the only KFC in the neighborhood and items continue to be absent from my takeaway *every* single time. You have to check everything, unpack all the bags, and check the sandwich types. It is super annoying as it is below the threshold for driving back 15 minutes, but spoils the meal.

Rude. Just rude. Even sort of tossed the tray at me.