Steak 'n Shake - Snellville

We had the best server. Great food served quickly. Clean, friendly atmosphere.

Retro diners feel and very good burgers here and fit as much as you want. Genuine old-fashioned milkshakes are huge and covered with very rich whipped cream and cherry. I'm working in the neighborhood and that's my favorite place. Self-entry kiosks guide you through the menus and are very fast and easy to use. The staff is quite behind the counter and is very hard working and fast and friendly. This is a very clean place to eat and there are many stands and tables. You have a drive, but I never used it. It is much more convenient inside and the cars are often wrapped around the building waiting to make their order. Better and faster with the kiosks and never a mistake unless you make one. I notice that many of the customers, at least those who dive like me, are older than the people you normally see in Fast Food restaurants. The 50s 60s feel and decorate is friendly and tasteful. No gimmicks here, just a great place for lunch. I recommend you stop and try. This is a burger restaurant, but you can get a grilled cheese here if you want. No chicken or fish, only delicious burgers, pumice and onion rings.

Food was great, but we had to wait a really long time for our food. When I asked the manager how much longer, because families with 5 plus people came after we placed our orders, and they all ate and went, but there were only 2 of us. She really badly said that the numbers have to roll back to 100 when we were 101 BUT, we heard the numbers twice. If I told her about it, she told me I don't know what to tell you, just wait and it'll be done when it is. We will NOT be back to this place.

We ate inside and found out they'd get rid of the waiters. Now you have a kiosk from which you order. Once you enter your order and place yourself. Then call your number when your order is ready. It took about 15min-20min to get the food, but I think the process is new and will accelerate it over time.