Pizza Hut Leamington - Smithville

Absolutely no communication between staff, absurdly long wait times, and would rather unplug the phone then talk to customers asking where their delivery order is. I waited nearly two hours for my takeout order, being told multiple times that it was coming up soon. After all the waiting, it turns out that my order got mixed up and my pizza hadn't even been made yet.

They were horrible. First, the lady on the phone when I called to inquire about where our pizza was, was rude, and They use Door dash and not their own drivers so my pizza didn?t get to our house until 2 hours after we ordered it because they were waiting for the driver to come up from Beamsville. Will not order from them again.

I hope take out is better, was told 20 minutes and an hour later cold and not what we ordered

The pizza is always good, but the delivery is NEVER on time, it?s usually 30-45 minutes PASSED the delivery time. Most of the time I have to call and then it?s here within 10 minutes. Today I ordered a pizza at 9:50am for delivery at 11:30am-11:45am, it?s now 12:20pm and they still haven?t come and they?re not answering their phones.

This location is great! That's why we return! However, tonight our daughter found a long, black hair in her cheesy pull aparts. This is the reason for the low score...????