New China Kitchen Takeaway - Slough

Ordered food via app Saturday am for collection at 17-45 arrived 17-45 a couple of customers waiting there was one guy answering the phone and serving customers (phone given priority) I waited approx 12 minutes before being acknowledge and was given my order I live less than half a mile away so 5 minutes the food was poor to say the least chicken balls very overcooked dark batter the rice was stodgey and and luck warm the other dishes seemed OK however because because of the wait chinese hot/fresh is not really enjoyable, they really need another member of staff to serve the food as soon as ready this is the second and last time I will use this place,not good enough China Kitchen you need to get your act together you have competition.

Food was cooked to the point it was dry, Squid fried to death with no trace of squid at all. Also cold when delivered and Late, Called to advise and got brushed off with excuses. Offered a 50% discount if I ordered again, But whose going to order again from a bad experience??? Asked for a refund and told to pursue just eat for the refund. Overall Saturday evening was tarred by such a poor service.

I use this takeaway perhaps every 6 weeks as its local and have never been disappointed in the food quality.

The food is very nice but sadly we have now given up on this takeaway. The last 4 times we have used them we have had part of our order missing. We have ours delivered so when we realised we have had to ring up. Once they delivered the missing dishes but they obviously didn't arrive until after we had finished eating, the next time the delivery woman was darn right rude, another time we were told they were too busy and we would have to mention on our next order for money off. The last time we made sure we counted the dishes before driver left, but after they went we discovered one dish wasn't as ordered.

74.00 on Chinese only cos simon happy chef wernt open OMG VILE tastes bland and 3 of us on loo all night Called asked for refund got fogged of told to call next night so I did rude little woman on phone very irate and gobby You buy food you pay for it Asked I've if we were all ill YES SHE SAID then done a rating check wish I'd done it sooner Hygiene rating 1