The Horseshoe Inn - Shropshire

Just been for some lunch with the family and friends and the staff couldn’t of been more helpful and the food was excellent im also a full time wheelchair user and they couldn’t of been more accommodating we also had two young children with us and they was brilliant with them also think we have found are new local

Amazing!!!!!! Had my hendo there and they made me feel very special. Food was 10/10 and so was service. Will be back again

Bad birthday experience… came here on my lunch break for a birthday treat with my boyfriend. Waitress was uninterested from the minute we entered the building and almost seemed like she didn’t want us there. We ordered 2x spicy steak ciabattas off the lunch menu when this arrived, it was served in a small Brioche bun, not a ciabatta as stated on the menu. We paid an additional £2 supplement each for this particular lunch dish however, there were maximum 3 small slices of steak per bun, completely underwhelming. We ordered a side of peppercorn sauce to have on the steak ciabatta however, as it was served on a brioche bun, it was extremely soggy and fell apart in our hands. We were not made aware of the sandwich substitution when ordering or prior to the food being served. We tried to the get attention of staff to query this however, no one was around and as we only had limited time on our lunch break, we had to just eat the soggy, steak deprived bun. When queried this with the waitress, she advised ‘yeah, we’ve ran out of ciabatta so serving this instead’…….. we explained that if they had advised us of this prior, we would’ve ordered something else. She was not interested and walked away silent. A different member of staff approached us, they apologised and were nice enough however, excused the error by stating that a different table requested the brioche bun earlier and that’s why they had substituted it. That is all very good for them however, it is not what you have advertised and selling on your menu, nor were we made aware of the change at any point prior to the food being served. We are reasonable people and aware that things like this happen. However, £40 for a extremely tragic brioche bun, we’re left still hungry and disheartened. just be aware when ordering they may serve something completely different (p.s. no discount on the bill for being misssold an item off their menu and for their clear mistake)

Lovely staff very welcoming. Lisa looked after us very well and a young girl but I didnt get her name and it was lovely to see Becci again she is always so friendly and welcoming. Food was lovely as always and finished off with a naughty chocolate fudge cake yum yum

Had an excellent Sunday lunch today. The food was delicious and very tasty. Even though the restaurant was busy the service was excellent. Would highly recommend.