Paisano's Pizza - Shirlington

They just have the worst online ordering system in the game. Been trying to select this spot to place an order for 10 min now and I can’t even get to the begin order section. Pias, it’s terrible.

The food is pretty good but the service is terrible. I ordered today online and for no reason they canceled my order, then when I called they said they only had one driver and my food was late, cold, and they forgot part of the order. I always give a really good tip do it wasn’t a problem on my end. When I called again they said it would be a while (over an hour) before they could get the missing item to me. 3 hours later I still didn’t get it. Wait 2 more hours and then I call back. The person I had been speaking to each time then tells me the driver is refusing to return and bring me my item. The food isn’t bad but delivery is worthless and it’s hit or miss if you get all of your order or if it’s even right.I’ve been ordering food from this restaurant for years and there always seems to be a problem with the order. Missing items or wrong all together. Enough is enough. I done ordering from this restaurant.

This bad place to eat they are so rude pll they lie about getting free food we pay or

Visited once at this location. I was overall pleased with the level of customer service and food quality I received. I am very complimentary of the service provided by this location.

I am a resident of the building where this Paisanos is located. I was walking my dogs and the delivery driver driving this car comes flying in. I had to pull my dogs back because this guy came ridiculously close to hitting all three of us. Of course the arm has been broken off for weeks so that didn 't deter him from speeding. I think the speed bump was the only thing that helped. After that, he recklessly sped around in the parking garage and swerved into a parking space. When he got out of his car, I told him he could have really hurt someone driving like that and he is not allowed to drive like that in our parking garage. His response was But I didn 't hit you, did I? then gave me the two finger salute before walking inside like it was no big deal. I tried to do the right thing by talking to the manager on duty about it, but she didn 't do anything. She let him come in and argue with me. He admitted he drove recklessly, but said he did nothing wrong because he didn 't hit me. Then he taunted me, saying I 'm just scared of him. If I was, I wouldn 't have gone down there by myself. He clearly wasn 't sorry at all and doesn 't seem like he 's going to change. I left because the manager did not attempt to resolve the situation and the driver just wanted to taunt me.Instead of working, they 're typically just smoking pot in the garage. I never said anything before because I figured that 's on their management to handle it and they technically weren 't hurting anyone. This time was a little different. The reckless driving can result in someone getting hurt. The lack of remorse or accountability means it 's only a matter of time before something worse happens. Paisanos...start being accountable and do something about your reckless employees. I 'll go ahead and report this wherever else is necessary.