Jimmy John's - Sherwood

I ordered a regular size Tom turkey for lunch today.This has always been my favorite. It looked like a miniature kid sandwhich.Small bread with one slice of turkey,lots of lettuce and a half a slice of tomato.Cost is spendy for a miniature sandwhich.What's happening. Customers won't be happy with this.

If you want a sandwich that is all bread with no meat, or vegetables, this is the place to go.

Two employees a latin guy and a lady in a black hoodie in a very bad mood and attitude. I clearly ask for no onios and I saw him adding onions i just said excuse me.. no onions.. the guy walked away from the sandwich saying all kind of improper things in spanish I do speak spanish so.the only good person there was the one was the young kid who finished my order. I ask for a side of vinegar the hoodie girl act with the worst attitude and told me that they were just 3 people working today bla bla bla No my focking problem… cost me 11 dollars tip??? I will never stop at this store again. Pd.. i was the only customer in at that time. Yea they need help.

All i wanted was #9 no onions and they gave me onionsfood is good but i said no onions like 3 times and they still gave it to me. i feel betrayed.

Wow. If I could give a zero I would..I have lived in Sherwood for about 25 years and this was the worst customer service I have received from any establishment. I don't leave bad reviews like this, but this establishment really earned it.After placing my order online the manager called me and hung up on me because he was worried about the driver not receiving a tip..The manager said the tip would have gone to a different driver and wanted me to void my order and re-order online again. When I told him I could not do that he got upset, hung up on me and told me he was going to void the order. The manager was rude, showed no care, and had no customer service whatsoever.Sonya (I think that was her name) was amazing, she gets a million and one stars.The wrong person is running that store.Assistant Manger gets 0 stars.