Sheetz - Shepherdstown

Great prices on fuel but a lot of the pumps were out of order

Ordered drinks through curbside delivery and I didn't see they gave me the wrong drinks till I got home. When I tried to call the store to let them know what happened, it took forever for someone to get to the phone and they just hung up on me withouteven saying anything.

The gas pumps here are incredibly slow. I wouldn’t recommend coming here unless you have at least two hours to spare for refueling.

Just like every other Sheetz location, it didn't stand out but wasn't terrible either. However, I visited today and ordered a whole sub, a sandwich, and a pizza. When I got home, everything was stacked on top of the pizza box, which wasn't even fully closed, and it ended up completely smashed. Normally, I wouldn't be upset about something like this, but it was for my daughter.

The cashier licked her fingers to open bags and then picked up drink cans by the tops with her finger-licked hand to put them in the bag. I contacted corporate about it, and they sent me a $10 gift card, which is nice, but it might just cover an overpriced sandwich. If I had missed work due to a cold or flu (and let's not even mention COVID), I'd be losing out on a significant amount of money that could have been easily avoided. From now on, I’ll be going to ROCS and using their self-checkout. That was really unsanitary.