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Bidra med feedbackBack in December, I ordered online for 7:10 curbside. Included a $10 tip for curbside bc I had my kids in the car and needed to be efficient. Got there at 7:09. Waited a few, then called. Was put on hold immediately, waited for 7 minutes, so I finally hung up. Responded to a text at 7:26 that order was ready. No response, so I finally left the kids in the car and went in. Very delicious food for the most part but the fries were limp and soggy by the time I got them. There’s got to be a better system. I don’t mind tipping for a service, but I wasted time and money on this one.Today—ordered online/paid ahead. Went to pick it up at the designated time and the doors are locked. No one answered the phone. Now what!?
The only reason I gave 4 stars is the price. 5 stars everybody, everything. Although it's like five guys burgers and fries. Real good food but priced out of reach to eat here more than 1 time a month or 2.2 people 3 drinks, 20% tip food $100. Good alone, $75. Food happy hour prices, $3 beers, Again, good food great! Price a low 2 star. Total score 4 points average. Drop the price 20% I will be there weekly.
Have no idea about the food since I never received it. Placed an order on Saturday, my order went through and my card was charged. Only to show up to the restaurant and find out that they are permanently closed to public health safety measures.... Aka, don't try to eat here. By the way, there's still a Bonchon in the Southside, in the Town Center so there's that.
Food is awesome. Order at counter... Sit down.... Eat.. then pay. Weird confusing concept. Pay and order at the same time. People will still tip for mediocre service. Figure it out please.
Ordered online via the app and order was confirmed. Showed up to pick up and they were closed. No sign, online hours said open. So frustrating..long day at work and hungry stopped to pick up an order and they were closed. Terrible..if you need to close change your hours and disable online ordering..it’s not rocket science.