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Bidra med feedbackOrdered a chicken Balti cost £9.50. not a problem paying that price however waited nearly 25 minutes and the place was quite empty asked the staff who where very pleasant how much longer two minutes later it arrives chicken looked under cooked was cold no accomplishments such as salad cream or sauces sent it back and it was microwaved as I asked but tasted raw left. Make your own minds up however no one came over or asked if the food was ok , in all poor customer service and staff need more training price wise a little too much for poor food.
My partner ordered a curry and waited for half an hour for it to arrive. When it finally came, it was cold and absolutely shocking. The chicken was undercooked and white. We came in to offer support to a local pub, but we will never be returning again.
I have visited the Wild Rose a few times now, and I also went to Wetherspoons before this. I have never been so shocked in my entire life. A customer asked for a single/double gin with tonic, no ice, and their husband had a Guinness. The bartender served the drinks beautifully and spoke kindly to the customers, even though there was a bit of a queue. The customers became upset because they felt the drink was not presented properly. One customer raised their voice and mentioned that the drink was not filled to the top and they had asked for an actual lemon. Another bartender stepped in to help and added more lemons, but the customer was still not satisfied. I have never seen a bartender be shouted at like this before. She looked shaken up. I have worked in a few bars before, and typically, gin and tonic are not filled to the top unless customers pay extra, and fruit is charged per item, with half lemon slices counting as one item. My family and I called the bartender over afterwards to check if she was okay, and everything was fine. In my opinion, it is not appropriate to speak to someone with such an attitude and tell them they need proper training.
I visited this restaurant on Friday and had an amazing experience. The food was delicious, served promptly, and reasonably priced. The staff were very polite and enthusiastic, and the music was great. It's a friendly and lovely place, and I will definitely be returning. I highly recommend this restaurant to anyone looking for a nice meal and drink.
Glad to see the pub back open. We all went in for food and drinks. Food was excellent. Everybody enjoyed it. Glad to see the extra tvs too.