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Bidra med feedbackI booked a table for 5 in the restaurant on a Thursday evening. Both my sister and I order the black pudding with poached egg. The starters were cold. the poached eggs like a bullet. The dishes had to be sent back. New starter were offered. I ordered roast beef and specifically asked if it was cooked fresh. When it arrived the meat was thin pre sliced beef, the potatoes cooked from frozen, Yorkshire pudding dry and inedible. Overall a disgrace. The venue is one that we often attend for Sunday lunch and is usually okay. On this occasion was far from acceptable and for the price not reasonable at all. The ‘manager’ did listen to my complaint but insisted the meat was freshly sliced from a joint. I challenged her several times to allow me to see the chef cutting the meat, she declined. We were not charged for the starters or my main. We will never eat here again. If food can not be of a fresh and reasonable standard do not offer it. Our family get together for my mums 91st birthday was spoilt. Be aware before you book here.
Got to be the best roast dinner in Crosby. Mine was a vegetarian nut roast (definitely home made and was so tasty . My friend loved the roast dinner too (meat choices . The staff as always are professional and polite. Love this place fabulous restaurant
We went to the Royal for dinner on Saturday at 530 ish. My husband ordered the Balti and I opted for pie of the day. While he was ordering a lady came up complaining about her burger being hard. Then when our meals came my pie was chicken and mushroom, the chicken pieces were really hard, it reminded me of the awful frozen stuff they sell in Iceland. I couldn’t eat it. We also saw another diner complaining at the bar about her dessert. I’m not sure what was going on with the chef, I usually love going there, all I ate were the chips and gravy. We didn’t bother staying for another drink. Didn’t get a chance to complain while we were there as I had only just started my meal when we were asked if everything was ok. Sorry to say it’s put me off returning
We were so looking forward to Sunday lunch at The Royal after the long lockdown. They used to do a small or larger Sunday lunch but they don't do that now. The meal came and it was huge. There was five different veg and lots of meat. Should not complain but it was just to big for me and put me off. There was a lot of rosemary and thyme which tasted everything on the plate. The staff were very attentive and the service was adequate.
I called ahead to inquire about breakfast service since it was close to midday, and was informed that they were not serving breakfast. However, they did have an all day breakfast option on the menu, so we decided to go to the hotel. When I went to place our order, I was told that the all day breakfast was not available on Sundays. After speaking with the chef, they kindly agreed to make a breakfast for us. I also ordered a BLT on a baguette. Unfortunately, the sausage in the breakfast tasted cheap and tough, and the pot of tea was weak no matter how much we stirred it. The tea also spilled all over the table and my hand when poured from the pot. The BLT was full of fat (photo attached) and the chips were undercooked. I sent them back, but even when they returned they were still not cooked properly, so I asked for a refund which was granted. Overall, the experience was not acceptable given the prices charged. It is a shame because the surroundings and location are beautiful, but improvements need to be made.