Flames - Sefton

Waited 40 mins for food and when I requested a refund the member of staff aggressively threw my money back at me!! Literally threw the money over the counter!!!!!!!!! Worse service I have ever encountered!!! Do not use this take away as it is disgraceful!!! Whilst waiting the staff had no idea who ordered what food, terrible terrible terrible. Just awful!!!!

BOY'S!!! Lovely Hicky boy can't fault him. But dad and son,!!!! No chips!!!! No Chicken Kebab ended up with a Tuna pizza come on boys pull it together.xx

Ordered via their website and delivery time suggested 30 minutes but the food was delivered over an hour and a half after ordering. I phoned to enquire, was told 15 minutes but it was more like 45 and was told “we’re very busy”. Then when the food finally arrived, the order was wrong with extra things added that we didn’t order plus things missing for example, the doner kebabs were ordered with sauce and salad but came with neither. A greasy pitta filled with meat isn’t my idea of a balanced meal so that wasn’t great. We are only visiting so will never need to order from here again but if we did live locally, I would avoid this place.

Ordered a family meal deal. Got a 10inch veggie pizza, a massive mixed charcoal grilled kebab, a burger and chips, nuggets and chips, salad, garlic bread and a bottle of pop for £26! Absolute bargain. Haven't eaten doner meat for about 15 years but as it came with it thought may as well and glad I did. Everything so fresh and delivered within half an hour. FULLLLLLL

Got small small trays for when we ordered large he for a few things of the order he stood in front of me while opening Iceland frozen chicken nuggets and put them straight in the fryer I could’ve done that at home myself and checking under cooked !!!