Arby's - Seffner

Wing to this Arby's and ordered a combo meal and 2 roast beef sandwiches, while we waited for our food ordered 4 people after us and got their food immediately. On the person who had ordered after us got his order, but it was the wrong order (I think it was our) and they still got their corrected order before us. There was still a gentleman who had ordered two bratbeef sandwiches before us and had waited. After he had waited for over 15 minutes, he went to the counter to ask for his money back and the manager immediately got an attitude. I admit, when the manager got an attitude, we got an attitude right to her and the employee who had taken our order began to yell at me for no reason and he finally went back and got our food and threw it to us, then another employee called us to get out of his store. I'll never go to this Arby again and maybe to other Arby's. That's the worst thing I've ever been treated anywhere.

To begin with the entrance for this place is extremely confusing as they have set up the truck stop, and if you have a larger truck, you will be difficult to maneuver after ordering to the drive break window. I ordered a mozzarella stick and a curly frit, both big and I asked for ketchup. The lady who took my order while I couldn't see that it was there was a drive-thru, it was extremely rude, no, no thank you zero manners. When I came to the order window, she took my card back and said to the front on the yellow line, literally that was all she told me I found I was very rude, as well as no thank you or nothing more. I waited, I would say, only about 5 minutes longer, they took out my order, and of course there was no ketchup, so I screamed to the lady when she went back to the house Ma'am you forget the ketchup she said to me while still going forward oh, I'll give you some. The food was nice and hot, but ask for ketchup, never receive manners, I just feel important.

Better than the Popes next to her. So if you decide between the two picks Arbys.

This is a combined Arbys/Popeyes/Convenient petrol station. Cleanliness is important, especially now days, and it can improve especially in the seating area where I had to clean my own table to be able to sit. You have to do this through the day. After cleaning my area, someone came to clean the other tables, but floor and common areas must be consistently clean. Apart from that, everything else was good, especially food.

Very nice staff and order is always right go above and beyond to be in a gas station rest stop love it