Oasis Lounge At The Four Points Sheraton

I was shocked that I have not reviewed American Airlines, in spite of flying with the airline back in 2022. Anyway, I appreciated the flight detail confirmation text and email leading up to my flight with this airline. The confirmations not only reminded me of the actual time of my flight but when I could check-in as well. Noted from previous flights, I downloaded the mobile application which provided me with leeway prior to my arrival to Chicago O'Hare International Airport (ORD). As someone who had just a carry-on bag with me, the mobile application allowed me to check-in ahead of time and head straight to TSA rather than to see an American Airlines agent. As for my airport experience, TSA was expectedly crowded, but the line moved at a very acceptable pace. One thing I loved was that TSA personnel were in good spirits which reflected onto the individuals going through security checks. The only things I removed were my shoes, my jacket, necklace, laptop, and my obsidian bracelet placing either of those items inside the bin, or inside of my jacket pocket or in my carry-on bag. The American Airlines gate appeared very professional in comparison to other airlines I have flown out of. Amidst the boarding process, I adored how the mobile application showed a boarding countdown which I felt would have been beneficial if I were not near the gate. Now, the boarding process felt painful for this flight. And not to mention, I was part of boarding group 9 which made the wait feel excruciating. While onboard the flight, I relaxed since the flight was short from Chicago, Illinois to Philadelphia, Pennsylvania. The communication I had with the flight attendants was the boarding flight hello, as they gave out drinks and snacks, and the airplane departure goodbye greeting. Lastly, as for the airplane interior, I loved that the seat was spacious enough to where I could adjust myself while seated. I had an acceptable amount of foot space to where my military-style backpack could fit underneath the seat in front of me. And it was great to have a USB and charging outlet within the seat because I dread having a near dead phone prior to arriving at my destination. In closing, I am well open to choosing and recommending American Airlines to a friend, relative or colleague after this experience. Safe travels, and blessings to all that read this review. Be Kind. ALWAYS. Thomas G

AA is a great airline for getting us to/fro the places we go! Specifically they are the only airline flying in/out of FSM and are also great with several direct flight/non stop options out of XNA.

Had a return trip from Hilton Head Island that is every travelers nightmare. Flight from HH was delayed causing us angst we would miss our connection in Charlotte. Even after Flight 3457 arrived and we were finally boarded, we sat there for at least 1/2 hour while they did paperwork to allow us to leave? What?? Shouldn 't that have already been done? And since 1st was already full when we booked, we got to sit there and watch all those people enjoy their preflight beverages, when we were told there was no time for service in the main cabin. Relaxed when we got to Charlotte and found our Dayton connection was delayed and we hadn 't missed it. And several more delays and gate changes we finally took off. But first we were informed that no 1st class preflight beverages would be served so we could board faster. I know...white bread problems, but we deserved that drink after all our waits. Right??? And before we were even offered a drink, they loaded up the main cabin cart and got it on it 's way. Except for the woman across from us who got her wine on takeoff because she knew the attendant...even hugged her and said she loved her. This was flight 5349. It was midnight and I 'm getting cranky. Can you tell. WTH did we pay for 1st??? Finally got our drinks, and then they were collected before we could even finish because there might be turbalence. There wasn 't. Baggage claim and no bags. When we went to report found out they arrived before we did. It 's after 1 pm now and we 're finally headed down the highway. And the delays...no reason was given but there wasn 't any weather on our flights originations or destinations. So go figure. Ain 't nobody happy.

I'm Totally Disgusted with this Airlines. My first time flying American as an adult. As a child a flown a lot due to be an Army child visiting my Dad. First and foremost it sucks paying so much money for a flight yet there is no tv on the plane. They provide free wifi but only to watch their movies not to use for any other application on your phone. My flight was leaving from Chicago O'Hare Airport to LaGuardia and everything was going smooth in until we were on the plane and were directed to get off. They found an issue with the tire and it needed to be replaced. Our flight was suppose to leave at 6:40pm it was delayed 12 times through out the evening with minimal communications regarding the delay. The flight crew was replaced with another because they were timed out. The agents at the get were changed multiple times some refusing to answer questions and give more information regarding the flight. The customer service kicked us out refusing to change flights and yet our agents at gate couldn't change them either. Food vouchers were provided once the airport closed so they could not be used. Flight left at 11:40pm now rerouted to JFK not LaGuardia due to the fact the airport was now closed. We were advised we were to be given taxi vouchers which took over two hours to get with only two agents giving vouchers out. Once we received our voucher and obtained our checked bags we were greeted with all the passengers that were on the plane now trying to get their cabs with their vouchers but unfortunately there was only 3 cabs for a full flight. Taxis only wanted to take the farther routes and 3-5 in a cab. I felt so unsafe I was taken away from my original destination left stranded and had to take a cab with 2 men just to make it home.

AA stinks! The saga that my son and baseball team endured was beyond description. Canceled flight, mechanical issues with the next, rerouted to an airport with the promise of food, transportation and lodging was a lie. Team slept in the ground at a high traffic airport. Finally get to the right destination state but in a city not where intended created the need for our own transportation. After numerous back and forth AA offers a $75 travel voucher. Ridiculous! We have other choices that I will use rather than these dopes.