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Bidra med feedbackTerrible service, worst I've ever had actually. Food was decent but not coming back after being totally ignored for 25+ minutes on refills, or a glass of water. I know I wasn't ordering rounds like the other tables but I ordered entrees, drinks and still tipped well. I'll never be back if this is how things go. Asked twice for some water, server seemed annoyed and never received the water. She was loafing around and was just very slow and inane.
Music and vibe was great, server was really nice, but she was not good. Wings were bad. We usually go to the Chasers in Niles once in a while specifically for the wings; we were in the area so decided to try this Schiller park location, it was not good. Hot Bbq tasted nothing like bbq nor hot, kinda tasted like a bad Asian zing sauce, my friend thought it tasted like mango, neither of us tasted the hot bbq. It was nothing like the hot Bbq at Niles. Ordered the wings well done, not only were they NOT well done but they were cold. Wings also came out relatively quick, which initially seemed nice but then we realized either they knew what we were going to order and started frying them before or maybe they didn't actually cook them to order and instead just reheated wings and tossed them in sauce? Hopefully not. We then had to wait quite sometime to share our thoughts because the server didn’t check on us for a while, and we couldn’t find her to wave her down. When we finally shared our concerns she brushed it off and just said “our hot bbq isn’t hot”, but all we said was the sauce didn’t taste like hot bbq, and we were unsure if it was mistake (given wrong sauce) Instead of further investigating, or an offer to remake/replace; she just brushed us off, not a single accommodation was offered. I’m not even entirely sure if the sauce just tasted off or if we were just flat out given the wrong one? We decided right then and there to just leave, asked for a to-go box (hoping someone at home would eat the wings) and it wouldn’t be a total waste, she brought the box but then I had to find her again after a while, for the check, because she didn’t bring it. Usually asking for the box is a universal “we’re ready for the check” lol The worst part of the experience was by far the check-out, they have the handheld machines where you pay at the table, which is fine. However, the server was literally side by side with me staring at the screen as I entered the tip, felt relatively uncomfortable. We were just disappointed because it ruined our appetite, and we liked the vibe; would have loved to comeback had either the service or food been half as good as the atmosphere. Niles service is iffy sometimes, but the food is always consistent. Maybe one day we’ll return for the atmosphere, but till then we will vibe to the old people music at Niles.
Good food, great service, perfect place to watch sports. We will return.
Pizza with Italian beef was terrible. Very little beef, very little cheese, tons of hot giardinare when we ordered light. Boneless wings were good along with nachos.
Bartenders don't want to make money... Couldn't get a drink for 20 minutes in an empty bar...