Carvel - Sayville

Churro soft serve with churro crunchies is MUST have. All Carvels get 3 stars because it'll just never be as good as the way we remembered it as a kid Friendly helpful staf they get 5.

I went into the shop and was not greeted by either two associates. The couple behind me was greeted immediately upon entry. I was not asked if I needed assistance with the cake order I wanted, but again they helped the same two patrons who came in behind me. I would give negative stars if I could. I walked out and refuse to spend my money at poorly run establishment.

First they were not wearing masks or gthoves even though they were behind a plexiglass screen. The woman is very nasty! She thinks answering a question is a chore! I will go elsewhere the next time!

I would give no stars if I could. The woman behind the counter needs a serious attitude adjustment. She is rude and gets nasty if you question the bill. She screws up whatever order you give her and has an attitude when you correct her on what you originally ordered. My 7 year old son was looking in the showcases and she had the nerve to tell me to get him away when he was doing nothing but looking in. There are other Carvel stores with much better customer service and

I go to this spot all the time, here?s a warning... watch the amount of ice cream they put in the cup. Constantly shortage of ice cream. Always looks full. when you get home it melts down to half a cup. $8.50 every time FILL UP THE CUP!!!!!! When I was in school I worked at a carvel store in sheepshead bay for two years. The owner would grab the cup and add more ice cream if she thought it wasn?t full enough. Sorry about the bad reviews, but stop robbing the customer.