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Bidra med feedbackAn okay place to stay for business. The room was spacious and clean. The building is showing some aging on the walls and carpet though and not as much sound proofing as I can hear people above and in the hallways running at night. The staff were friendly and the welcome cookies and letter acknowledging Bonvoy status was a nice touch. It’s funny that the bath tub is in the living space though??
The staff are very nice towards guests. The cleaning staff should not speak in their language as some guests like me can understand. Few problems with cleaning as they should have a paper for check off of what they did for each room. Saw them do the same room over. Also cleaning staff said a few choice words about guests. Furniture was outdated and needs touch ups. Stay was very nice.
I'm a Platinum Bonvoy member. My room was good. The service was good. The bed was comfy They are really accommodating with late check out. I don't think I got any Bonvoy points from eating at the Pink Cadillacs restaurant though. I would definitely go back to this Marriott property, but I wish there was one in the West end near Blairmore.
We needed a place to stop over for one night. The hotel is nice. Good location. Lounge and restaurant inside the hotel if you need to unwind at the end of the day. Rooms are a good size with comfortable beds and pillows. The hotel has a pool, hot tub, and waterslide. The waterslide exits into the pool which gives for a nice fast ride. Pool logistics are the reason for 3 stars. Pool attendants are firm on nobody under 12 allowed in the hot tub, which should be a parents decision. Kids from ages 6 to 12 like to finish a swim by warming up in the hot tub and prepping them to fall asleep for a nice long rest at the end of the day. Keeping them out of the hot tub meant for a fuss at the end of the day. No bathrooms in the pool area either, there are some located down the hall, which is also odd logistically. Staff were friendly and service was good, just some odd pool logistics to be aware of.
The service at this hotel was quite poor. We were allowed to book a room with two beds but were only informed upon arrival that only rooms with one bed were available. The person manning the desk was unable to make any arrangements or concessions for our three guests and one of us was forced to make other arrangements at the last minute.