Erbert And Gerberts - Sartell

I ordered multiple colossus boxes for my son's graduation party. The service was excellent and the manager even called the day before to confirm all the details of my order to make sure everything was perfect. It was a fantastic experience overall.

I had one of their sandwiches for lunch and a few hours later I was throwing it up. Eat at your own risk.

I never expected to open up my sandwich and have flashbacks to 7th grade lunch time. My $10 sandwich legitimately looked like something you?d expect from a elementary school. There was a couple of thin slices of meat, complete with a spatter of lettuce and barely enough sauce to consider it a topping (see photo). What a joke. Needless to say, this ?full? sandwich did not fill me up. How can this franchise continue to operate with quality so low?!

I am a resident of Sartell and frequent this restaurant often. I have always had positive experiences until 9/20/2020. During lunchtime, I visited the drive-thru and ordered the flash sandwich from a young woman. After paying, I discovered that the sandwich was poorly made and did not taste good. Later that evening, I returned with friends to give the restaurant a second chance and ordered $55 worth of food. Unfortunately, my order was incorrect and the staff seemed more interested in talking than ensuring the food was prepared correctly. It is frustrating as I enjoy supporting local businesses, but my experiences at this location have been disappointing. I attempted to contact a manager via phone, but no one answered.

This Erb's Gerb's is located inside the Holiday Express gas station, and has a drive thru. The employees at this location are always very pleasant and helpful, even with my many adjustments and requests. Their full menu is available, along with many soup options which change daily. They do share a sodapop dispenser with Holiday which has a good variety of options, and they have a small dining area for guests to enjoy their meals in. There is also an outdoor seating area, for the less frigid months of the year ?. Located right on a walking path, near 2 parks, very convenient! *EDIT: I just want to say that the first several times I went here we're fantastic. Everything was accurate and delicious. I'm not sure why, but the last four times I have been here either something was missing or was not at all what I ordered. This last time for my son I ordered a half Jacob Bluefinger with mac and cheese, instead I got a turkey, lettuce, tomato sandwich with no avocado and no provolone cheese. I ordered a full Narmer sandwich with the avocado and mayo on the side, I got about six packets of mayo but no avocado on the side. I ordered an Eruptor with the meat and sauce on the side (so I could eat it later) and no onion. The Eruptor was accurate, but neither of the other sandwiches were correct. I rather enjoy that the location opened up right next to my apartment!! I just hope that the employees get more accurate with the fulfillment of requests. It is clearly printed on my receipt.