Steak N Shake - Sarasota

Ive ordered Steak n Shake several times and the fries are typically soggy and the burger is usually a little cold by the time it arrives. Just how it goes when you order delivery for burgers and fries. However, the fries were perfect and the burger was warm and fresh when it arrived. I ordered cherry soda and it was better than any store bought cherry soda. They even threw in a ton of extra fries. Definitely recommend this location!!

I order weekly...or did!Consistency is nonexistent unless you count cold food and an hour wait time for the Dasher! Most disappointing! Something is also missing every time I order! Color me DONE!

Dirtiness restaurant ever! the floors were dirty, only 2 people in the restaurant and we couldn't find a clean table. the seats are full of crumbs and greasy. the parts between the stands were smeared and evil. the bathroom was dirty. what happened to steak n steak? I was so rough that I am not back, heartbreaking to see a favorite life fun place so filthy.

My GF and I went through the drive thru at 7:30pm kinda expecting cold food since closing time is 8. To my surprise Autumn who took our order was so nice and had fresh food made in no time. My gf was not feeling good and Autumn's positive energy really made her day. Since the reopening this place is great.

I have always loved their milkshakes. When they reopened, I was thrilled. I ordered a plain chocolate milkshake, no whipped cream but an X cherry or 2, please. Their menu board says 4.39. The gal taking my order gave me a price of 5 plus. Since there was a line behind me, I decided to talk with her at the window. She was firm with the price. I left sans milkshake. I called on my way home, asked to speak with the store manager (same gal that waited on me answered the phone. I am a manager. she said. I reiterated that I needed the store manager, not 'a manager ' .I did not get the store manager sadly will miss their milkshakes.