Dunkin' - Sarasota

Slow and poorly trained staff. Wait 15 minutes for two cups of coffee. I could understand if they were busy, but they were not.

Always delicious and super friendly staff. They always tell you you have a great day. They can say they work together to help each other. Love this place.

This place is always my destination. Even if underoccupied and extremely busy they are pleasant and make a good start to my morning. Coffee usually turns out perfectly when I need extra pumps they don't mind! These hard workers appreciate

A great business is about great products, but more so it's about the people who work there and again and again the ladies who work here really fantastic, there's a spirit that's well done and positiw well

I just had the worst experience at my favorite dunkin, a new employee was extremely rude for me when I requested a box for the fried egg of my daughter. She said it was coming in a bag and she won't give me a box. I offered to pay for the box and explained my daughter is 3 and the hot egg burns her through the box, she said that I did not care about her reasons, slammed the window and went away. I waited for a while and then left. I called the load and asked to speak with the manager, the same girl answered the phone and insulted my intelligence by telling me that she is ryan the manager and this decision was made because the dinge have changed and I will not get a box, I asked contact information for the regional representative, and she said that they did not get that here and smiled the phone down. a hirer can turn the recording of positive experiences in the flash of an eye. last week I enjoyed breakfast here and praise the heart that made me perfect refreshments. I know there is a personal shortage, but the employment of inhumane individual is contraproductive. I would have preferred the service of a robot. update, I changed my asterisk review. I called on Saturday and spoke to the regional manager “David”, who turned out to be gentleman, who made the refreshments last week. he was so sad of the experience and sincerely expressed the desire to create a positive experience and to make the situation right. david, I can't thank you enough to restore the respect and the excellent service I'm used to. prost!