Baskin-robbins - Santa Rosa

Kid-friendliness: It's an Icream parlor. What kid doesn't like ice cream!

I love ice cream and I used to love this place but the younger ladies who work there are kind of unprofessional. I get that you should get along with your coworkers but sometimes they get really distracted and I don't feel like I'm getting the full customer service. They are always laughing and talking to each other while walking away. I just wish they were more work productive.

This is the best Ice Cream place in town. Locally owned. Still the same local owners from decades ago. This is the only place to get an ice cream sundae. The ice cream cakes are phenomenal too. Great people, great food, great place to go even in the winter.

I went in last week with my partner and we both ordered warm brownie sundaes. Mmmmm. The young blonde girl working was very welcoming and friendly. She started off our order and all was well. Though after it was all downhill from there. After finishing mine, another guy started my partner's sundae, but we couldn't hear him to save our lives! Why is it so hard to find good service in America? Overall I could've just walked to Safeway and gotten a pint for half the price .

Last weekend, there was a young gal who seemed unenthusiastic about her job. She never told me I wasn't in the right line until another customer walked in and she rudely told her to use the other door and exit, then walk through the mall to enter the back of the line. The customer proceeded to do her own thing which was walk around other custUnfortunately I got the rude gal and she kept on asking me if I was done ordering. I asked her for a lid and she threw it on the glass with an attitude. It ended there when I told her she was being rude. Since I contacted the corporation, no one has contacted me. Will not return. Very disappointed.